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The Learning and Development Team comprises Trainers/Facilitators, Coaches, Designers and Subject Matter Experts with "hands-on" experience of dealer and manufacturer environments. Our focus is on improving the bottom line via increased performance and profits from vehicle sales, service and parts, whilst always keeping customer satisfaction, retention and brand loyalty at the heart of business activity.
Working with Manufacturer and Group networks, our Learning and Development team design, deliver and manage exceptional, results oriented, training and development programmes for:
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Sales Teams |
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Aftersales Teams |
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Line Managers |
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Dealer Principals / Senior Executives |
around the areas of;
Our team design and deliver face-to-face workshops and e-learning programmes for most non-technical dealer roles, including exclusive Management Development Programmes for Line Managers and Dealer Principals. Using our unique ‘EDI’ philosophy in all areas of our design and delivery we can ensure that our Learning and Development products Engage the learner from the outset, Develop them using a facilitative approach from our Trainers and Inspire them to put their new found learning into positive action in the workplace.
Successful national and global projects have been completed for the following clients:
Strategic
Alliance: We have forged a strong alliance
with The
Institute of the Motor Industry (IMI). This
enables us to collaborate on research and provide
Quality Assured (QAA) Solutions.
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rts Learning and Development team is led by Nicky Boobyer.
For more information call Nicky on
+44 (0) 7748 182227 or
email at nboobyer@rts-uk.co.uk
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